Usability study: findings
I conducted two (2) remote, moderated usability study with
five (5) participants, the first with the low-fidelity prototype
and the second with the high-fidelity prototype. The
participants are all cat owners between the ages of 21 and 75
who are employed with the desire to be health conscious.
Users were asked to complete five (5) tasks using a low
fidelity prototype and fill out a System Usability Scale.
I split my observations into six themes using an affinity
diagram:
1. Convenient elements
2. Elements that caused confusion
3. Emotions
4. Elements that were clear
5. Places where the app can establish trust
6. Other considerations in design